ScentXP product ecosystem
ScentXP offers a family of olfactive technologies — each solving a different challenge in fragrance e-commerce and retail. All products are powered by WikiParfum, the olfactive intelligence platform.Fragrance Library
Transforms product pages into a definitive guide to understanding each perfume — without needing to smell it. Poorly classified, confusing, and incomplete catalogs are the main reason customers don’t buy perfumes online. They can’t understand the scent, can’t compare products meaningfully, and don’t trust their choice. Fragrance Library solves this by enriching every product page with olfactive intelligence.How it works
- Connect — you share your Product Feed with EAN codes
- Personalize — you choose which data to integrate (ingredients, families, perfumer, visuals)
- Visualize — each perfume is represented with high-quality ingredient images and olfactive data
- Integrate — enriched content appears directly on your product pages
- Update — new launches or catalog changes sync automatically
What it provides
- Olfactive profile cards (family, subfamilies, intensity)
- Visual ingredient breakdowns with images, descriptions, and hero ingredient highlights
- Perfumer profiles linking the creator to their other works
- Quadrification visuals — the olfactive structure of each fragrance as an image
- Resized imagery for bottles, ingredients, and families
Business impact
- Higher conversion — customers who understand what they’re buying are more confident to purchase
- Fewer returns — clearer, more visual product information reduces mismatched expectations
- Increased trust — a uniform, professional fragrance language elevates your catalog
Integration
Available via widget (HTML snippet), API, or Shopify app. See How It Works for details.ScentBot
The first virtual assistant powered by AI fully specialized in perfumery. Many customers abandon e-commerce sites because they can’t find the fragrance they’re looking for, or simply don’t know which one to choose. ScentBot guides every user like an in-store fragrance specialist.How it works
- Connect — the user lands on your website and finds a chatbot specialized in perfumery
- Converse — using natural language, it understands preferences and delivers visual, personalized recommendations
- Ask — it searches by notes, ingredients, brand, perfumer, or even by uploading an image
- Discover — powered by WikiParfum’s database of 31,000+ perfumes, it pinpoints the scents that suit the user best within your catalog
Key capabilities
- Conversational in real time using natural language
- Understands and learns from each customer’s preferences
- Delivers accurate, personalized recommendations scoped to your catalog
- Visualizes each fragrance’s ingredient composition
- Adaptable to any brand or retailer’s tone and visual style
Business impact
- Higher conversion — trust in the recommendation drives purchase
- Reduced support costs — instant, automated assistance replaces repetitive inquiries
- Higher average order value — suggests complementary or higher-value products
- Better loyalty — most users return to the site within 30 days
Integration
Available via widget (HTML snippet), API, or Shopify app. See How It Works for details, or go to the ScentBot integration guide for technical setup instructions.Fragrance Profiler
A step-by-step questionnaire that builds a user’s olfactive profile and surfaces matching fragrances — no fragrance expertise required. Most customers arrive without a specific product in mind. While most online tools rely on generic taste questions, Fragrance Profiler goes deeper — developed with perfumers and powered by real fragrance data from WikiParfum.How it works
- Interact — the user engages with a guided questionnaire
- Respond — they answer questions about ingredient and fragrance preferences
- Analyze — the system creates a personal olfactive profile
- Discover — they receive personalized recommendations from your catalog
Available formats
- Online Profiler — embedded in your website via widget or iframe
- In-Store Profiler — installed on a screen or tablet at the point of sale, guiding customers to their perfect fragrance autonomously
Business impact
- Higher conversion — personalized recommendations generate more clicks and purchases
- Higher order value — users buy with more confidence and explore further
- Better experience — transforms a complicated purchase into an easy, educational journey
- Stronger loyalty — the experience surprises, builds trust, and drives repeat visits
Integration
Available via widget/iframe or API. See How It Works for details.EAN Nose
Scan a barcode and instantly transform any perfume in your store into a digital, interactive experience. Customers want to know everything about each perfume on the shelf, but often there’s no one to ask. EAN Nose digitalizes your catalog and gives customers autonomy.How it works
- Scan — the customer scans a QR code to access the platform on their phone (no app download needed)
- Explore — they access a detailed product card: ingredients, notes, olfactive family, perfumer
- Browse — they explore the full catalog with recommendations from in-store inventory
- Discover — with clear, visual information in their language, they buy with confidence
Business impact
- Higher sales — clear information and relevant recommendations increase purchase probability and cross-sell
- Sales team support — helps during peak hours, freeing staff from explaining every product
- Better in-store experience — customers have autonomy, explore interactively, and understand what they buy
Integration
Available via iframe or API, connected to your Product Feed.AirParfum
A physical device that lets customers smell perfumes digitally in-store, without olfactory saturation. After trying 3–4 perfumes, everything starts to smell the same. Customers leave overwhelmed and without making a purchase. AirParfum uses dry diffusion technology to prevent scent saturation, allowing unlimited fragrance trials.How it works
- Load — AirParfum uses Kodomizers (small containers with the original fragrance). Through a diffuser, it emits scented air that isolates alcohol particles to prevent saturation
- Explore — the user navigates a touchscreen to browse the catalog or follow a personalized guided experience
- Trial — the diffuser emits the perfume through dry air, without touching the skin or contaminating the environment
- Discover — the system offers personalized recommendations based on selections and feedback
What makes AirParfum unique
- Original fragrances — uses the exact original perfume
- Dry olfactive experience — no skin contact, no contamination
- No saturation — customers can try unlimited perfumes
- Layering — test fragrance combinations
- Sustainable — a 15ml Kodomizer yields 3.5x more than a 100ml tester
Global presence
AirParfum is installed in 50+ countries, with deployments at Sephora, Mecca, Nordstrom, Harrods, Chanel, Paco Rabanne, Carolina Herrera, Museo del Prado, and more.Business impact
- Higher conversion — unlimited trial and education drives confident purchases
- More time in store — customers explore more products and discover new fragrances
- Valuable data — precise information on trends, preferences, and purchase behavior
- Brand differentiation — innovative experiences set your retail apart
AirParfum is a hardware product with custom installation. For hardware documentation, deployment planning, and support, contact your ScentXP account manager.
Scent Intelligence
Traditional CRMs react to what people buy. Scent Intelligence helps you understand why they buy. Most companies in the industry think success is about sales, when the real key is understanding the reasons behind them. Scent Intelligence transforms olfactive preference data into actionable insights for your CRM and marketing strategy.How it works
- Collect — ScentXP technologies collect anonymous data about your customers’ olfactive preferences
- Analyze — the algorithm transforms data into real market insights: trending ingredients, most-searched products, seasonal preferences
- Access — consult a visual, intuitive dashboard to understand what works and what doesn’t
- Recommend — use insights to create campaigns and recommendations that connect with each customer’s taste
Key capabilities
- Hyper-personalized communications based on olfactive preferences
- Deeper emotional connections through scent-aware messaging
- Proactive retention — identify patterns to reconnect before customers churn
- Better upsell and cross-sell based on each customer’s olfactive profile
- Taste-based segmentation for targeted campaigns
CRM compatibility
Scent Intelligence enhances your existing CRM — no replacement, no heavy setup, no data migration. The connection is 100% anonymous: ScentXP never sees or stores your customer data. Compatible with: Salesforce, Adobe Campaign, Bloomreach, Emarsys, Insider, Klaviyo, HubSpot, and more.Business impact
- Better KPIs — messages that resonate with scent preferences drive higher open rates, click-through, and conversion
- Stronger retention — identify patterns to reconnect proactively
- Better upsell and cross-sell — suggest products based on what customers actually like, not just what’s popular
- Stronger brand perception — customers feel understood and valued